TimeTrak has enabled Metrowest to essentially operate a virtual office where Technicians are connected and accessible to management for the duration of the work day without being physically present in the office.
For Cobalt, TimeTrak is ideal for their technicians who work off-site. “You can have a client with a job that’s in multiple locations. The history information of those assets needs to be available. With TimeTrak, it’s accessible off-site and you can make changes instantly, in real time.
Despite the "ditch" Exosoft are extremely responsive in further developing TimeTrak and TaskTrak Professional to suit our service solution and are always professional in their approach to providing us with value added options and better solutions..
Since implementation of TimeTrak, Unidata have experienced improved visibility and accuracy of tracking time spent on individual or group jobs/tasks/projects, improved job transparency and prioritisation, and enhanced overall efficiencies.