KPI Main (Client Based)


Report Parameters:

  • Client: Select one client you want to see
  • Start Date: Date you would like to run the report from
  • End Date: Date you would like to run the report until

It is required for you to import the KPI Main (client based) alongside the KPI sub reports: SubCompletedTask, SubOpenTask, and SubResponseLevel.

This report shows information of task created against the client to see the status of the task: open or completed. The date filter will validate the data based on the start time of the task.

The response level calculated based on the response level of the task and first time entry created for the task. The information will determine if the task “Responded on Time” or “Out of response time”.

The difference between KPI Main and KPI Main (client based) is the report can be setup against the client window without selecting client name.

Note: This report has been designed in the inbuilt TimeTrak Report Designer (not built into the website) meaning once the report parameters have been submitted there is the ability to print the report as well as export the report to another file type including an excel spreadsheet.

Reports designed in the inbuilt TimeTrak report designer can be customised to meet your requirements – you can discuss this with the TimeTrak support team:

These reports can also be setup as scheduled events and emailed to specified email addresses on a scheduled basis as per below:

View a sample report here