In the APP from version 21.3.2 related Knowledgebase articles will display against Clients, Jobs, Tasks, Contacts and Serviceable Units.
These are now groupped with a total under the Knowledgebase name.
In the below example, this job has related Knowledge Base articles from two different Knowledgebases which each show along with the count of articles against these.
This is a helpful feature for clients who have multiple knowledge bases.
For example; A “Health and Safety” Knowledgebase and an “Internal Process” Knowledgebase.
Previously when on site, field staff could not easily identify if there were any health and safety knowledgebase articles related and would need to select and review all related articles.