Have you recently upgraded to Windows 10 and are now unable to use the TimeTrak Outlook Add-In?

Below is the settings on your PC that are required in order for the TimeTrak Outlook Add-In to run which can be lost in a Windows 10 upgrade.

Check MSDTC Settings

From your Computer programmes open:

• Component Services

As per below:

• Component Services
• Computers
• My Computer
• Distributed Transaction Coordinator
• Local DTC
• More Actions
• Properties

Select the security tab

Ensure below is set:

Apply

Ok

If you still have get an error untick Enable SNA LU 6.2 Transactions:

Apply

Ok

Check your PC’s firewall settings

From your Computer programmes open

• Allow an app through Windows Firewall

As per below ensure Distributed Transaction Coordinator has ‘Domain’ and ‘Private’ ticked on.

If not select ‘Change settings’ update ‘Domain’ and ‘Private’

Ok

If you have any further questions please contact the TimeTrak team via email: support@timetrak.co.nz or phone NZ: 0800 12 00 99 AU: 1800 60 80 77