What’s New: TimeTrak 19.3

In this version, we have some exciting new features and settings along with many new user-friendly features. Read on for the TimeTrak 19.3 release notes.

19 December 2019

3CX Integration with TimeTrak Version 19.3

3CX is an open standards communications solution that offers complete Unified Communications, out of the box. TimeTrak version 19.3 now has an ability to integrate 3CX to capture inbound call information.

18 December 2019

Unpaid (Lunch) Breaks in TimeTrak

In TimeTrak from version 19.3, there is the ability for unpaid breaks such as lunch breaks to be recorded without this data going to payroll export files or affecting productivity calculations.

12 December 2019

Job/Task Response Levels

Did you know that TimeTrak Jobs and Tasks have response level setting which can be set against each Job, Sub Job, Task and Sub Task?

26 November 2019

Multiple Sorting in the Job Search Grid and Task Search Tree List

Did you know that TimeTrak Job & Task grids can sort by multiple columns?

26 November 2019

Tip: TimeTrak Status Icons

Did you know that TimeTrak version 19.3 has new Status Icons?

12 November 2019

Tip: Date Deactivated

Did you know that TimeTrak now provides the deactivated date of a deleted user and that user can be re-activated with a simple tick box?

05 November 2019

Appointment Acceptance

TimeTrak 19.3 introduces an ability to accept or decline appointments in TimeTrak Professional and Mobile. 

01 November 2019

Task Management Improvements and Deferred Tasks

TimeTrak 19.3 introduces new features to assist with Task Management including updates to the alerts screen, ability to allocate tasks quickly and a new “Deferred” Task function.

23 October 2019

Uncommitted Appointments

TimeTrak 19.3 introduces the ability to create uncommitted appointments. Read this article to find out more.

15 October 2019

User Guide: Checklists in TimeTrak

07 October 2019

Update Job Status on Checklist

Did you know that a checklist within TimeTrak Mobile checklist can now update the job’s status? Read this week's tip to find out more.

04 October 2019

Consume Multiple Quotes Lines in TimeTrak Mobile

Did you know that in TimeTrak 19.2 mobile users can add multiple disbursements from quote lines to a job?

01 October 2019

Productivity Calculations

Did you know TimeTrak has a Productivity Report that will show your staff productivity within the selected date range? Read this week's tip to find out more.

30 September 2019

Tip: Multiple Disbursements on Checklist Items

Did you know that TimeTrak has an ability to add multiple disbursements to a Checklist Item? Read this week's tip to find out more.

30 August 2019

Tip: Dual Time Zones

Did you know in TimeTrak, users have an ability to have dual time zones based on primary database location and user location? Read this week's tip to find out more.

20 August 2019

Tip: Task Level Enhancements in TimeTrak 19.1

Did you know in TimeTrak Professional and Mobile version 19.1 onwards, you have the ability to add purchase orders to Tasks and Sub Tasks? Read this week's tip to find out more.

20 August 2019

Tip: Search Queues in TimeTrak Professional

Did you know In TimeTrak there is now the added ability to search queues in Professional? Read this week's tip for more info.

15 August 2019

Tip: Multiple Checkout Checklists

Did you know that TimeTrak has an ability to create multiple event-based checklists to pop-up on TimeTrak Mobile one after the other upon check out of a job?

13 August 2019

Tip: Job Template

In TimeTrak, a job template can be created for each type of work that might be done to speed up the job creation process. Read this week's tip for more.

13 August 2019

Tip: Billable Statuses in TimeTrak and their hierarchy

Billable Statuses in TimeTrak are the relationship between job statuses and how time and materials post through to the job in your ERP database. They work with both one to one and one to many relationships back to your ERP database job statuses.

08 August 2019

Tip: Restrict Task Creation for a Job

Did you know that TimeTrak has an ability to restrict Task creation for a job? Read this week's tip for more info.

06 August 2019

Tip: Add Standard Narration to Opportunity

In TimeTrak Mobile version 19.1.13 onwards, you have an ability to add a standard narration to opportunities. Read this tip to find out more.

30 July 2019

Tip: Add Custom Scripts to Refresh of TimeTrak Test Environment

In TimeTrak 19.1 the ability to refresh a test environement via the TimeTrak admin console was added to allow end users to refresh their test environment independently.

30 July 2019

Tip: Actual Billable Information in TimeTrak Portal

Did you know in TimeTrak version 19.1.17 onwards, there is now the ability to display the “actual billable time” on the home screen in the TimeTrak Client Portal?

30 July 2019

Release Notes: What’s New in TimeTrak 19.2

Welcome to the second released version of 2019, TimeTrak 19.2. In this version, we have some exciting new features and settings along with the ability to enable tighter security protocols for your TimeTrak database.

26 July 2019

Tip: Bulk Convert Appointments to Time Entries

Did you know TimeTrak has a feature to bulk convert appointments to time entries? Find out more in this week's tip.

23 July 2019

Tip: Sub Task Restrictions

TimeTrak 19.2 introduces the ability to allow or restrict users from adding subtasks. Read our tip to find out more.

21 July 2019

Tip: Appointment & Time Entry Date/Time Label

TimeTrak 19.2 introduces new Date and Time Labels on Appointment and Time Entry Screens. Read this week's tip to find out more.

19 July 2019

Whitepaper: Scheduled Posting from TimeTrak to ERP

In version 19.1 TimeTrak introduced Scheduled Events, and the ability to email TimeTrak reports on a scheduled basis. Read more.

19 July 2019

Whitepaper: Checklist Item Templates

In TimeTrak, from version 19.2 onwards there is a new checklist item “Checklist Item Template”. Read more.

18 July 2019

Tip: Additional Information in TimeTrak Timeline View

In TimeTrak 19.2, TimeLine View has an ability to display Specific information related to Client, Job, Contact, Task or Appointment. Read this week's tip to find out more.

16 July 2019

Whitepaper: TimeTrak User & Resource Management Improvements

Read this whitepaper to find out more about TimeTrak user and resource management improvements.

16 July 2019

Whitepaper: Invoicing from TimeTrak Professional

From TimeTrak version 19.2, there is the added ability for users in TimeTrak Professional to not only post a jobs transaction to job costing but post, invoice and email the jobs invoice.

16 July 2019

Whitepaper: Two-factor authentication

The use of two-factor authentication is being more and more common in the bid to make data more secure from potential hacks. As a reflection of this TimeTrak from version 19.2 onwards supports the use of two-factor authentication.

15 July 2019

Tip: Service Unit Form Layout

In TimeTrak 19.2, all standard serviceable unit date fields have been added to the main form. Read this tip to find out more.

10 July 2019

Whitepaper: Refresh of TimeTrak Test Environment

Read this whitepaper to find out how to setup the TimeTrak Test Environment Refresh.

12 June 2019

Stock in TimeTrak

Maintaining and managing stock items can be a nightmare depending on how big and widespread your business is. Sometimes the process itself can be very confusing to keep track of where stock comes and goes. This whitepaper is to assist with the understanding on how the stock behaves in TimeTrak.

07 June 2019

Tip: Negative Quantity Disbursements

In older TimeTrak versions, the ability to enter a negative quantity for disbursements is not permitted. This option is now available in TimeTrak Mobile and TimeTrak Professional version 19.1.12 onwards.

06 June 2019

Tip: Arrange Workgroup Calendar

Workgroups in TimeTrak Professional can be added and managed via the “Manage workgroups” icon. Read this week's tip to find out more.

03 May 2019

Tip: Images within Mobile Checklists

Did you know there is now the ability to add images to checklist items in TimeTrak from version 19.1.14 onwards? Read this week's tip to find out more.

30 April 2019

Tip: Workgroup Dropdown List

Did you know in TimeTrak Professional version 19.1.13 onwards, you have an ability to drop down the workgroup list? Read this week's tip to find out more.

30 April 2019

Google Maps and Google API in TimeTrak

Did you know TimeTrak has a new setting to add Google API and control visibility of Google Maps through profile settings? Read this week's tip to find out more.

18 April 2019

TimeTrak 19.1 - What’s New?

In this version we have some exciting new features and settings, also a new, fresher look of TimeTrak.

04 April 2019

Whitepaper: Improved Timeline and Group Scheduling Features

Read this whitepaper to discover how using the improved queue functionality can assist with better group scheduling.

03 April 2019

Whitepaper: Enhanced Measurable Claiming

This whitepaper talks about how to set up measureable claiming in TimeTrak. In previous TimeTrak versions, there is the ability to create and manage quote lines in Mobile.

28 March 2019

Whitepaper: Scheduled Events

Previously in TimeTrak 4.0, when viewing a report, this was required to be generated manually. Read this whitepaper to find out more.

28 March 2019

Whitepaper: Setting up Azure Storage in TimeTrak

Read this whitepaper to find out how to setup Azure Storage in TimeTrak.

28 March 2019

Tip: Allow appointments without a task

In previous versions of TimeTrak, if users had the profile setting “All Time Entries must come from a task” enabled they were only able to create time entries and appointments against tasks. Read this tip for more information.

28 March 2019

Tip: Automatically Create Breaks when using fill day

In TimeTrak, by default breaks are automatically created at 12pm when using the “fill day” option if breaks have not been setup against a user via the Manage breaks section in TimeTrak Professional. Read this tip for more information.

28 March 2019

Tip: Move multiple appointments to another user at once

If you group schedule in TimeTrak version 19.1 these appointments are called “linked” appointments. Read this tip for more information.

28 March 2019

Tip: Serviceable Unit grid now available against appointments in Mobile

In previous versions of TimeTrak, Mobile users were only able to see serviceable units assigned to an appointment as a list against the appointment. Read this tip for more information.

27 March 2019

Tip: Scheduling Template

In TimeTrak, from version 19.1 there is the ability for appointments to be assigned to a scheduling only calendar. Read this tip for more information.

26 March 2019

Tip: Stack Calendar Items

In TimeTrak version 19.1, we have enhanced timeline scheduling substantially. Read this tip for more information.

25 March 2019

Tip: Disbursement Posting Status

Did you know in TimeTrak there is the option to manage the line status of a disbursement when you post it to MYOB? Read this week's tip to find out more.

22 March 2019

Whitepaper: TimeTrak Scheduled Events

19 March 2019

Tip: Invoicing via JIBE

This tip of the week will take you through the basic process of generating invoice(s) from JIBE.

18 March 2019

Tip: Markups in JIBE

This Tip of the week will take you through the ability to quickly add and amend markup percentages against job transactions prior to billing.

13 March 2019

Tip: Create and Run Price Rules in JIBE

This tip of the week will take you through the ability to create and run price rules in JIBE.

11 March 2019

Tip: JIBE - Invoice One Job to Two Different Debtors

In JIBE, you can create invoices to two different debtors under the one job. This feature is very useful if you have the requirement to invoice parts of one job to different debtors. Read this week's tip to learn more.

04 March 2019

Tip: Generating recurring invoicing via JIBE

Is part of your business processes to generate reccuring invoicing from a job? Read this week's tip to find out how to generate recurring invoices in JIBE.

01 March 2019

Tip: Event Based Checklist Behavior Altered in 4.0.51

Read this week's tip to find out about the altered behaviours of checklists.

27 February 2019

Show Billable Status on Client Portal

In TimeTrak version 4.0.51, we have added the ability to display the billable statuses of time entries in the Client Portal. Read this week's tip to find out more.

25 February 2019

Tip: Accessing Contact information in TimeTrak 4 is easier

A handy new feature in TimeTrak 4.0 is the ability to email a job or task contact directly from the job or task screen. Check out this week's tip for more information.

21 February 2019

Tip: Purchase Orders in TimeTrak Mobile

Learn about purchase orders in TimeTrak Mobile in this week's tip.

14 February 2019

Tip: TimeTrak Contract Rate

In TimeTrak, every user must be assigned at least one Labour Code, this provides the flexibility to charge out all staff at different rates, if this is applicable. Read more.

12 February 2019

Tip: Client Time Zone

Did you know that when your client uses the Client Portal, their time zone is reflected in the task date and time? Read this week's tip to find out more.

08 February 2019

Slippage Recurring Appointments

Did you know in TimeTrak Professional, there are options to add slippage recurring appointments? Read this tip to find out how it all works.

07 February 2019

Tip: Viewing TimeTrak Checklist Attachment Files

In TimeTrak, from version 4.0.48, there is now the ability to view related checklist attachment files. Check out this week's tip to find out how view these related files.

18 January 2019

Tip: Allow Customer Approval for Jobs

Did you know in TimeTrak Professional there is the option to send jobs for customer approval? Read this week's tip to find out more.

28 November 2018

Task Expiry based on Response Levels

Do you already have TaskTrak enabled in your TimeTrak environment and have a need to apply a “response time” against tasks to ensure they are meet with in a specified time? Check out this week's tip to find out how to do this.

27 November 2018

Tip: TimeTrak Professional User Profile Settings

This tip of the week will take you through Professional user’s User Profile TimeTrak Settings and what functionality each of these settings will provide you with.

21 November 2018

Tip: TimeTrak Reset Password for all users in bulk

Do you require the ability to reset all user passwords in TimeTrak? There is the ability to reset all users’ passwords in bulk. Read this week's tip to find out how.

19 November 2018

Tip: Task Creation and Completion Email Notifications

In TimeTrak, from version 4.0.47, there is now the option to send an email notification to the Task’s contact person by default, when creating and completing a task.

13 November 2018

Tip: Map Bulk Updates in User Profile Setting for TimeTrak Professional

Did you know that in TimeTrak Professional, there is the option to update more than one client, job or serviceable unit at one time?

12 November 2018

Whitepaper: End of Period Billing Workflow

At the end of the period, when we want to do invoicing from TimeTrak there are a series of steps that must be completed. This could be done on a weekly or monthly basis or a combination of both.

12 November 2018

Whitepaper: TimeTrak’s Basic Business Process

The purpose of this whitepaper is to give users a basic, common best practice guideline of how to use the TimeTrak Modules. It is written to meet the needs of those clients who have gone through basic TimeTrak training.

08 November 2018

Tip: Check your TimeTrak license count and user permissions.

Read this week's tip to find out how to use the TimeTrak Administrator Console to check your available TimeTrak licenses.

25 October 2018

Whitepaper: Checklists in TimeTrak

To create a Checklist in TimeTrak, it is best to review your company’s established, paper-based checklist(s)/forms. Using these, you can add the fields that you would like to replicate to your TimeTrak Checklist. Anything that could be repeated in each Checklist or pulled from the databases (Exo and TimeTrak) can be added to the report.

25 October 2018

Tip: Must Choose Client on Serviceable Unit Creation

In TimeTrak from version, 4.0.45 there is a new profile setting that forces users to assign newly created serviceable units against a client.

19 October 2018

Whitepaper: Document storage in TimeTrak

In TimeTrak versions 3.2 and 4.0, there are four different options for attachment storage. This white paper will take you through the different storage options and the pros and cons of each so you can make an informed decision when choosing the correct solution for your company.

12 October 2018

Whitepaper: TimeTrak Custom Fields

Many organisations use extra fields in their databases to capture information specific to their business needs. TimeTrak completely supports this functionality and extends it into custom fields in the TimeTrak database as well as the MYOB Exo database.

10 October 2018

Whitepaper: Exosoft Backup Manager

Ensuring databases are backed up regularly is a critical part of any company data recovery process. TimeTrak now has the ability to backup both Exo and TimeTrak databases to a network share via the TimeTrak Administrator Console in version 4.0 onwards.

05 October 2018

TimeTrak Database Changes between 3.2 – 4.0

Between TimeTrak version 3.2 and 4.0 the TimeTrak database was redesigned in preparation for our API. This means that a lot of TimeTrak database tables and columns have been renamed and in some cases removed. Due to this and the amount of new features, the upgrade from 3.2 to 4.0 is a large one.

24 September 2018

Whitepaper: Knowledge Base Features in TimeTrak

One of the hardest things to do today is to consolidate an organisation’s knowledge and make it available in a way that assists all team members. TimeTrak Knowledge Base is available in TimeTrak Professional and TimeTrak Mobile, meaning that users can access information while out in the field.

11 September 2018

Changing Passwords in TimeTrak

There are multiple ways that a user can change their TimeTrak password and some user permissions around functionality, this tip of the week will take you through these options.

11 September 2018

What’s New - TimeTrak 4.0

Welcome to the released version of TimeTrak 4.0. In this version we have some exciting new features and this update brings in a lot of new functions.

06 September 2018

Release Notes 3.2.51.1 - 2017

This release note covers from version 3.2.27 to 3.2.51.1. Welcome to the latest version of TimeTrak, here is a quick summary of the new features and things we have resolved lately.

06 September 2018

What’s New - 3.2.0 - 2015

In this version we have moved all existing beta features into the product as features. This update will require a database update as we have changed and added some fields. 

06 September 2018

TimeTrak Notes in Professional

Do you have information about particular clients that needs to be noticeable in TimeTrak Professional in order for company processes and requirements to be met? Check out this week's tip on TimeTrak Notes.

23 August 2018

Appointment and Time Entry Duration Settings

Did you know there are options to set a user’s time entry duration input and maximum slider duration on a 'per profile' basis?

20 August 2018

Close SubTasks and Appointments on Parent Task status completion

Did you know in TimeTrak Professional, there is an option to automatically close SubTasks and appointments associated with a Parent Task?

20 August 2018

Change unposted time to another client, job or task

In TimeTrak Professional there is an option to change unposted time entries from a client, job or task to another. This feature is useful if you are required to change a time entry before it is posted to the job.

14 August 2018

Distance calculations from office to job site in disbursements and travel fees.

Did you know in TimeTrak Professional there is the option to calculate the distance between your home location (office location) to the job site location when adding disbursements or travel fees?

13 August 2018

Customisations of Tool Tips

Did you know in TimeTrak 4.0, against a user’s profile there is the ability to customise data that displays in tool tips, queues and maps?

09 August 2018

TimeSheet Verification by Job or User

TimeTrak Professional has verification reports that can be run by user or job that display all time and disbursements entered to allow a manager to verify and amend, if required, prior to posting to Exo.

08 August 2018

Request PO Number

Did you know in TimeTrak Professional that there is an option to request a purchase order number from Job Managers to ensure all jobs have order numbers against them? Check out this week's tip to find out how.

11 July 2018

Serviceable Units in TimeTrak

Are you considering implementing serviceable units? Do you have serviceable units setup in Exo but don’t use them in TimeTrak? This tip of the week will take you through some of the benefits of using serviceable units in TimeTrak.

03 July 2018

Repeat Appointments and Recurring Appointments

Did you know that in TimeTrak Professional there are options to add repeat appointments and recurring appointments?

26 June 2018

TimeTrak Professional Calendar Settings

This tip of the week will take you through what abilities the calendar settings in TimeTrak Professional can provide you with.

20 June 2018

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