Tip: How to clear your browser cache on a mobile phone
April 29, 2021 General,Product Tips,
How to Clear Google Chrome Cache and Cookies on Android Mobile Device
After a TimeTrak upgrade, it is recommended that all users clear their browser cache and cookies in order to prevent issues that may arise due to the browser caching past version information.
- If running TimeTrak via Google Chrome on your mobile device (our preferred browser), Open Chrome and click as per below:
![](https://timetrak.co.nz/wp-content/uploads/2021/06/How-to-Clear-Google-Chrome-Cache-and-Cookies-on-Android-Mobile-Device1.png)
- Select Settings as per below:
![](https://timetrak.co.nz/wp-content/uploads/2021/06/How-to-Clear-Google-Chrome-Cache-and-Cookies-on-Android-Mobile-Device2.png)
- Scroll down and select Privacy (under the Advanced heading)
![](https://timetrak.co.nz/wp-content/uploads/2021/06/How-to-Clear-Google-Chrome-Cache-and-Cookies-on-Android-Mobile-Device3.png)
- Scroll down and select Clear browsing data as per below:
![](https://timetrak.co.nz/wp-content/uploads/2021/06/How-to-Clear-Google-Chrome-Cache-and-Cookies-on-Android-Mobile-Device4.png)
- Click the Advanced tab
Change the Time range to All time
Tick on Cookies and site data
Tick on Cached images and files
Clear Data
![](https://timetrak.co.nz/wp-content/uploads/2021/06/How-to-Clear-Google-Chrome-Cache-and-Cookies-on-Android-Mobile-Device5.png)
Find out how to refresh your cached TimeTrak Settings here.
If you have any further questions, please contact the TimeTrak team via email: support@timetrak.co.nz or phone NZ: 0800 12 00 99 AU: 1800 60 80 77
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